GAHANNA LEAKS Vol. 1: Our Next Big Innovation in Gahanna/New Albany

Debbie Penzone President + CEO 08.10.2021
Debbie Penzone
President + CEO 08.10.2021

Our new concept will open in Spring 2022.

Dear Guests,

You saw the exciting news in April on our Instagram – it’s officially time to bring our award-winning and nationally acclaimed concept to Gahanna/New Albany. We couldn’t be more excited and hope you are, too!

Since our announcement in April, so much has happened. We’ve finalized the floorplan, selected furniture + finishings, and of course, broken ground to get the project underway.

The foundation has been laid. And as this big project milestone is complete, we’re taking the time to pause and reflect on our brand mission of “improving lives from the outside in.”

Watch this video update from the construction site + a few cameos from our Gahanna Team.

Now it’s time to launch our “leaks” blogs to keep you, our amazing guests, along on the journey.

sneak peek: PENZONE salon + spa gahanna/new albany

We’re so excited to share a few sneak peeks – helping you visualize the guest journey in our new Gahanna/New Albany salon + spa. Like our existing concepts around town in Dublin, German Village, Polaris + the Short North, our aim is to provide a multisensory experience where each of the senses is acknowledged and celebrated.


PENZONE Gahanna/New Albany welcome zone, gallery + retail area. Launching Spring 2022.

A central gallery will serve as the hub for all things welcome + retail. Express kiosks will be available for a quick + easy check-in (+ not to worry, a guest expert will be nearby for any backup.) From there, swing by free sips to grab a complimentary infused spa water, iced tea, or Crimson Cup brewed coffee. Be sure to look at our product launch pads – here we’ll feature what’s new in retail or must-have seasonal grabs.


PENZONE Gahanna/New Albany social room bar + cafe. Launching Spring 2022.

Our social room bar + café is situated just through the gallery and its primary function is to create community. We’ll have plenty of flexible seating to relax, work, or even enjoy our food + beverage experience.  The elevated catering collab with Cameron Mitchell Premier Events will be a big drawing point + feature as well as our tried-and-true specialty coffee provider, Crimson Cup Coffee.


PENZONE Gahanna/New Albany hair zone entry. Launching Spring 2022.

You’ll see an intentionally designed space, offering two distinct experiences for our hair department and spa. Through these double doors is our hair zone – featuring a beautiful lather lounge for ultimate shampoo relaxation + enjoyment, a full-service color bar, our hair stations, and a direct path to one of two beautiful patios.

The space will be adorned with grounding wood elements, abundant natural light, and plenty of living greenery to give life + energy.


PENZONE Gahanna/New Albany patio. Launching Spring 2022.

One of our favorite features are our patios. And yes, we’ll have two! Not only can these areas be enjoyed by guests after checking in for appointments, they can be utilized during color processing time, between appointments, or even to enjoy a bite or bev from the café.

Our work is set + our partners (Meyers + Associates and Gioffre Companies) are on it. We’re working hard to get under roof so the magic can continue through the fall + winter months. We’re expecting a Spring 2022 opening.

Keep an eye out for more Gahanna Leaks blogs to learn more about the unique features in this salon + spa (our next volume will share more about our spa) and even get a preview of the new service offerings to come.

We’re so excited to continue to innovate. Continue to bring the best salon + spa services to you. And of course, to continue to serve our community to help “improve lives from the outside in.”

Live Your Beauty,

Debbie Penzone

**The renderings featured here are just that – renderings! We can’t wait for you to see the real deal after we open.