Gahanna Leaks Vol. 5: We’re Open!

Debbie Penzone President + CEO 05.9.2022
Debbie Penzone
President + CEO 05.9.2022

Read all about our latest innovation, PENZONE Salon + Spa Gahanna/New Albany.

Dear Guests,

The last month has zoomed by! We opened the doors at PENZONE Salon + Spa Gahanna /New Albany on Tuesday, April 5th and haven’t looked back since.

I’ve spent a lot of time out at the salon and have loved connecting with so many of you. Your excitement for the new concept, our latest salon + spa locations, and the amenities inside has been greater than we could have ever imagined. Thank you for all of that. Thank you for your trust and thank you for being so open to experiencing our concept so openly and without reservation.

We’ve created the last installment of Gahanna Leaks for those of you who haven’t made it in yet. Below, find snippets of what you’ll see during your visit.

welcome zone at penzone gahanna/new albany.

Come as you are (;)) + come on in! Use one of our express check-in kiosks to let us know you’re here.

You’ll likely see a guest expert or two floating around the retail area. We’ll keep an eye out for guests upon entry to help with anything needed.

free sips at penzone gahanna/new albany.

Step right over to our free sips bar to grab a complimentary infused spa-water, Crimson Cup drip coffee or even fresh brewed tea.

If you’re looking for a barista-level bev or or perhaps something more spirited, swing on back to our Social Room Bar + Café. (more deets on that later on in this blog.)

PENZONE Gahanna/New Albany lather lounge.

lather lounge at penzone gahanna/new albany.

Can we just get a moment for this lather lounge? It’s only a few steps beyond the hustle of the welcome zone + hair zone, but wow, the atmosphere has all the feels. The dark, moody wall coloring, mood lighting, chill tunes + oh yeah, aromatherapy towels paired with a scalp massage. It turns a run-of-the-mill shampoo into an experience.


PENZONE Gahanna/New Albany hair zone.

hair zone at penzone gahanna/new albany.

The evolution in hair is a very apparent one. Our open floor plan pumps up the energy in a big way. Guests can grab a seat at the color bar and watch artists whip up their cocktail color creations while processing.


PENZONE Gahanna/New Albany spa zone.

spa zone at penzone gahanna/new albany.

Remember that moody paint from the lather lounge? It’s a total vibe in our spa rooms. Above, catch a view of the cute little guest nook for belongings while facials, massages, + more is enjoyed! Did we mention, we have a couples massage room at PENZONE Gahanna/Albany? Yep, true story + it’s an experience that can’t be missed. Much like our Double Date.


PENZONE Gahanna/New Albany nail zone.

nail zone + zen zone at penzone gahanna/new albany.

Manicures + pedicures are placed neatly into one room. The best thing about this space is that it can be enjoyed solo (complete with partitions + curtains) or as a group when they’re pulled back. It brings the energy and creativity of artistic expression in the from of nails together and we’re totally loving it.

We wanted to also make mention of our Zen Zone. It’s an area of our Social Room that’s tucked into a corner, again with optional sound masking curtains. If you need a minute to zen out before, between or after services, head this way. Catch a drying machine for your mani or pedi or even pick up our new Core Meditation Trainer. As the yang to this yin, the Zen Zone can also be enjoyed with a bridal party or group.


PENZONE Gahanna/New Albany social room bar + cafe.

social room bar at penzone gahanna/new albany.

step right up for all the extra amenities in our social room bar. We’ve teamed up with Crimson Cup + ROOT 23 to bring new seasonal coffee drinks + cocktails to the menu. Our Social Room is intended as a waiting area, processing area, or even a working area! Go ahead, book that appointment over lunch and plug in during processing.

One other important note, our spring café menu with Cameron Mitchell Premier Events will be launching soon. If you’ve been by, you might have noshed on a sample bite or two. We’re hearing RAVE reviews on the new buffalo chicken pinwheels and the everything bagel hummus.

PENZONE Gahanna/New Albany wrap desk.

wrap desk at penzone gahanna/new albany.

When your salon or spa day (sadly) comes to an end, head right up to our wrap desk. Here, our guest experts can get you checked out, help you with any product purchases, and even get you booked for your next appointment.


Catch PENZONE Gahanna/New Albany on Daytime Columbus

Want to see more? Watch as Robyn Hanes from NBC4 gets the full tour of our latest innovation RIGHT HERE.

If you’re an existing guest of our Gahanna location or someone new who is considering giving us a try, we welcome you to our new salon near you + spa and hope to see you here soon!

Live Your Beauty,
Debbie Penzone